We take privacy issues very seriously. When you visit our website we want it to be completely transparent which personal data are collected and kept by our website and the choices you have to correct or avoid providing these data. The information below sets out what kind of data we collect, how we collect it, how we keep it, who we share it, how you can change it and how you can avoid providing it. Your trust is very important to us.
The information that we collect helps us personalize and continually improve your experience with our website . This Privacy Statement describes our websites approach to privacy and how we collect and use any personal information about you. This will enable you to make choices as to whether you wish to supply such information.
As a company or person who has chosen to “opt-in” please refer to the Privacy Act, we have made a public commitment to maintain good privacy practice by following the National Privacy Principles set out by the Office of the Privacy Commissioner.
Changes to this policy
This Privacy Statement is subject to changes. Please refer back to this page frequently to be updated with these changes.
1. How we collect the information
We store all the information you enter on our website to customize services for you, improve our website, and communicate with you in regards to special offers, bonuses, sales and related marketing information and activities.
If you do not wish to receive information from our website via email you can remove your email address from our newsletter by simply choosing “Unsubscribe” at the bottom of the email and following the prompts.
Personal information is requested when you place an order, request a service, correspond with us or use the services offered on our website. These are the categories of data we request: Contact Name, ABN Number, Postal Address, E-mail Address, Phone Number, Mobile Number and Fax Number.
Cookies are small pieces of information that our websites provide to your browser when you visit our sites. We use these cookies to track which parts of our website you prefer and which particular services you have taken an interest in. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. You can set your browser to reject cookies or notify you if a web site tries to place a cookie in your browser. Rejecting cookies may affect your ability to access some of our services. Consult the “Help” function in your browser to learn about your cookie preferences.
We also collect cookies to be able to remarket to you. When you visit our site, a cookie is being put on your web browser. This is for us to be able to show our advertising on different platforms on the internet and on networks such as Google and Facebook. If you wish to opt out from these you can visit Googles ad settings and Network Advertising Initiative opt out page.
3. Web search
Our website’s Search Engine collects search terms that we can use to further develop the website.
We use your IP address to track your activity and log your browser type, which pages you view, how you got to our website and any links you use to leave our site. At no point is this correlated with any personal information. These patterns provide us with useful information as to what you as a customer expect from our site and how we can improve content and navigational tools. It is important to emphasize that we do not track you once you leave our website.
We take advantage of the third-party tracking services as part of this process, the type of operating system used, screen settings and IP addresses are captured to provide volume statistics and track the success of our marketing.
4. RSS feeds
5. What we do with the information
Information about our customers is an important part of our business, and we do not sell or lease it to external parties.
As we continue to develop our business, we may sell or buy other companies or entities. In such transactions, customer information is generally one of the transferred business assets. In the event that our website or substantially all of its assets are acquired, customer information may be one of the transferred assets. Any such change in ownership will be displayed on this website and communicated directly to users who have submitted their e-mail address to us.
We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements, or protect the rights, property, or safety of our website, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
6. How you can change your information
You can update or change your personal information by sending us an email using the contact form.
7. Additional Information
Should you have any questions or concerns regarding our collection or use of your information and privacy, please contact us.